Unsuccessful Tenders
Unsuccessful Tenders Once the tendering evaluation process has been completed, tenderers will be notified of whether their tender submission has been successful or not. If you are unsuccessful, you may be provided with a debriefing of your submission. Alternatively, you may be able to request a debriefing.
It is a good idea to make full use of the tender debriefing as it will assist you in preparing more competitive tenders in the future. You can gain valuable feedback on the strengths and weaknesses of your submission, any areas that may need improvement, as well as how to enhance your tender submissions. It also provides you with an opportunity to ask questions and address any concerns. Debriefings will help improve your chances of winning future tenders.
If, for any reason, you have any complaints or grievances with the tender process or evaluation process, it is a good idea to raise these concerns informally at first. A good opportunity to do this is during the debriefing. It may just be a matter of a misunderstanding of how the tender process works or it may have been caused by poor communication. The debriefing will give you the opportunity to ask questions, raise your complaint, and possibly resolve the issue. Further, the debriefing may provide information on how to process and follow up a complaint, as the organisation may have procedures for reviewing tender process.
If action is not taken on your complaint, or if the actions taken are not satisfactory in your opinion, then you may wish to lodge a formal complaint to the organisation, or refer the matter to an external body such as a Commission to address your formal complaint and commence an independent review of the tender process.
It is a good idea to make full use of the tender debriefing as it will assist you in preparing more competitive tenders in the future. You can gain valuable feedback on the strengths and weaknesses of your submission, any areas that may need improvement, as well as how to enhance your tender submissions. It also provides you with an opportunity to ask questions and address any concerns. Debriefings will help improve your chances of winning future tenders.
If, for any reason, you have any complaints or grievances with the tender process or evaluation process, it is a good idea to raise these concerns informally at first. A good opportunity to do this is during the debriefing. It may just be a matter of a misunderstanding of how the tender process works or it may have been caused by poor communication. The debriefing will give you the opportunity to ask questions, raise your complaint, and possibly resolve the issue. Further, the debriefing may provide information on how to process and follow up a complaint, as the organisation may have procedures for reviewing tender process.
If action is not taken on your complaint, or if the actions taken are not satisfactory in your opinion, then you may wish to lodge a formal complaint to the organisation, or refer the matter to an external body such as a Commission to address your formal complaint and commence an independent review of the tender process.